We inspire change,
one conversation at a time
We inspire change,
one conversation at a time
People don’t resist change. They resist uncertainty and lack of purpose.
People don’t resist change. They resist uncertainty and lack of purpose.
People don’t resist change. They resist uncertainty and lack of purpose.
Change is messy. Change is emotional. Change is HUMAN. The Empathy Collective is not a traditional change management consulting firm. We help senior leaders navigate the human side of change with confidence and clarity - the emotions, the resistance, the fear.
Our Resilient Change Leader™ program equips leaders to measure their impact as a change leader, strengthen team resilience, and transform every change into momentum and growth instead of frustration and burnout.
Change is messy. Change is emotional. Change is HUMAN. The Empathy Collective is not a traditional change management consulting firm. We help senior leaders navigate the human side of change with confidence and clarity - the emotions, the resistance, the fear.
Our Resilient Change Leader™ program equips leaders to measure their impact as a change leader, strengthen team resilience, and transform every change into momentum and growth instead of frustration and burnout.
What Our Clients Say
What Our Clients Say
What Our Clients Say
My leadership team grew more confident, connected and accountable.
"In a world of constant change, The Empathy Collective’s Resilient Change Leader™ Program gave my leadership team a strong, shared foundation in change management and empathy. The ResilientIQ™ diagnostic and Change Conversations workshop helped us see where empathy gaps were showing up and gave us practical tools and a common language to lead more openly through change. Through the Action Learning sessions, my team grew more confident, connected, and accountable, leaving us better prepared to lead change together."
Kathryn Bower DiTullio
Head of Customer Excellence Americas, MilliporeSigma
I left the experience energized and excited about empathy.
“Rebecca creates conversations that are both inspiring and deeply practical. Her thoughtful questions made it easy to reflect openly, and I left the experience energized and excited to implement empathy mapping at Clemco.”
Alex Brown
Manager Continuous Improvement, Clemco Industries
My leadership team grew more confident, connected and accountable.
"In a world of constant change, The Empathy Collective’s Resilient Change Leader™ Program gave my leadership team a strong, shared foundation in change management and empathy. The ResilientIQ™ diagnostic and Change Conversations workshop helped us see where empathy gaps were showing up and gave us practical tools and a common language to lead more openly through change. Through the Action Learning sessions, my team grew more confident, connected, and accountable, leaving us better prepared to lead change together."
Kathryn Bower DiTullio
Head of Customer Excellence Americas, MilliporeSigma
I left the experience energized and excited about empathy.
“Rebecca creates conversations that are both inspiring and deeply practical. Her thoughtful questions made it easy to reflect openly, and I left the experience energized and excited to implement empathy mapping at Clemco.”
Alex Brown
Manager Continuous Improvement, Clemco Industries
My leadership team grew more confident, connected and accountable.
"In a world of constant change, The Empathy Collective’s Resilient Change Leader™ Program gave my leadership team a strong, shared foundation in change management and empathy. The ResilientIQ™ diagnostic and Change Conversations workshop helped us see where empathy gaps were showing up and gave us practical tools and a common language to lead more openly through change. Through the Action Learning sessions, my team grew more confident, connected, and accountable, leaving us better prepared to lead change together."
Kathryn Bower DiTullio
Head of Customer Excellence Americas, MilliporeSigma
I left the experience energized and excited about empathy.
“Rebecca creates conversations that are both inspiring and deeply practical. Her thoughtful questions made it easy to reflect openly, and I left the experience energized and excited to implement empathy mapping at Clemco.”
Alex Brown
Manager Continuous Improvement, Clemco Industries
My leadership team grew more confident, connected and accountable.
"In a world of constant change, The Empathy Collective’s Resilient Change Leader™ Program gave my leadership team a strong, shared foundation in change management and empathy. The ResilientIQ™ diagnostic and Change Conversations workshop helped us see where empathy gaps were showing up and gave us practical tools and a common language to lead more openly through change. Through the Action Learning sessions, my team grew more confident, connected, and accountable, leaving us better prepared to lead change together."
Kathryn Bower DiTullio
Head of Customer Excellence Americas, MilliporeSigma
I left the experience energized and excited about empathy.
“Rebecca creates conversations that are both inspiring and deeply practical. Her thoughtful questions made it easy to reflect openly, and I left the experience energized and excited to implement empathy mapping at Clemco.”
Alex Brown
Manager Continuous Improvement, Clemco Industries
My leadership team grew more confident, connected and accountable.
"In a world of constant change, The Empathy Collective’s Resilient Change Leader™ Program gave my leadership team a strong, shared foundation in change management and empathy. The ResilientIQ™ diagnostic and Change Conversations workshop helped us see where empathy gaps were showing up and gave us practical tools and a common language to lead more openly through change. Through the Action Learning sessions, my team grew more confident, connected, and accountable, leaving us better prepared to lead change together."
Kathryn Bower DiTullio
Head of Customer Excellence Americas, MilliporeSigma
I left the experience energized and excited about empathy.
“Rebecca creates conversations that are both inspiring and deeply practical. Her thoughtful questions made it easy to reflect openly, and I left the experience energized and excited to implement empathy mapping at Clemco.”
Alex Brown
Manager Continuous Improvement, Clemco Industries
Students feel better prepared to lead change in real organizational contexts.
“Collaborating with The Empathy Collective added a critical human dimension to our MSc: Learning & Development in Organizations curriculum. The Change Conversations module helped students understand why empathy, listening, and purposeful dialogue are essential to leading change, not just efficiency or process. Student feedback was overwhelmingly positive, particularly around resilience, habit formation, and feeling better prepared to lead change in organizational contexts.”
Therese Grohnert
Associate Professor
Maastricht University School of Business & Economics
My leadership team grew more confident, connected and accountable.
"In a world of constant change, The Empathy Collective’s Resilient Change Leader™ Program gave my leadership team a strong, shared foundation in change management and empathy. The ResilientIQ™ diagnostic and Change Conversations workshop helped us see where empathy gaps were showing up and gave us practical tools and a common language to lead more openly through change. Through the Action Learning sessions, my team grew more confident, connected, and accountable, leaving us better prepared to lead change together."
Kathryn Bower DiTullio
Head of Customer Excellence Americas, MilliporeSigma
I left the experience energized and excited about empathy.
“Rebecca creates conversations that are both inspiring and deeply practical. Her thoughtful questions made it easy to reflect openly, and I left the experience energized and excited to implement empathy mapping at Clemco.”
Alex Brown
Manager Continuous Improvement, Clemco Industries
Students feel better prepared to lead change in real organizational contexts.
“Collaborating with The Empathy Collective added a critical human dimension to our MSc: Learning & Development in Organizations curriculum. The Change Conversations module helped students understand why empathy, listening, and purposeful dialogue are essential to leading change, not just efficiency or process. Student feedback was overwhelmingly positive, particularly around resilience, habit formation, and feeling better prepared to lead change in organizational contexts.”
Therese Grohnert
Associate Professor
Maastricht University School of Business & Economics
My leadership team grew more confident, connected and accountable.
"In a world of constant change, The Empathy Collective’s Resilient Change Leader™ Program gave my leadership team a strong, shared foundation in change management and empathy. The ResilientIQ™ diagnostic and Change Conversations workshop helped us see where empathy gaps were showing up and gave us practical tools and a common language to lead more openly through change. Through the Action Learning sessions, my team grew more confident, connected, and accountable, leaving us better prepared to lead change together."
Kathryn Bower DiTullio
Head of Customer Excellence Americas, MilliporeSigma
I left the experience energized and excited about empathy.
“Rebecca creates conversations that are both inspiring and deeply practical. Her thoughtful questions made it easy to reflect openly, and I left the experience energized and excited to implement empathy mapping at Clemco.”
Alex Brown
Manager Continuous Improvement, Clemco Industries
Students feel better prepared to lead change in real organizational contexts.
“Collaborating with The Empathy Collective added a critical human dimension to our MSc: Learning & Development in Organizations curriculum. The Change Conversations module helped students understand why empathy, listening, and purposeful dialogue are essential to leading change, not just efficiency or process. Student feedback was overwhelmingly positive, particularly around resilience, habit formation, and feeling better prepared to lead change in organizational contexts.”
Therese Grohnert
Associate Professor
Maastricht University School of Business & Economics
My leadership team grew more confident, connected and accountable.
"In a world of constant change, The Empathy Collective’s Resilient Change Leader™ Program gave my leadership team a strong, shared foundation in change management and empathy. The ResilientIQ™ diagnostic and Change Conversations workshop helped us see where empathy gaps were showing up and gave us practical tools and a common language to lead more openly through change. Through the Action Learning sessions, my team grew more confident, connected, and accountable, leaving us better prepared to lead change together."
Kathryn Bower DiTullio
Head of Customer Excellence Americas, MilliporeSigma
I left the experience energized and excited about empathy.
“Rebecca creates conversations that are both inspiring and deeply practical. Her thoughtful questions made it easy to reflect openly, and I left the experience energized and excited to implement empathy mapping at Clemco.”
Alex Brown
Manager Continuous Improvement, Clemco Industries
Students feel better prepared to lead change in real organizational contexts.
“Collaborating with The Empathy Collective added a critical human dimension to our MSc: Learning & Development in Organizations curriculum. The Change Conversations module helped students understand why empathy, listening, and purposeful dialogue are essential to leading change, not just efficiency or process. Student feedback was overwhelmingly positive, particularly around resilience, habit formation, and feeling better prepared to lead change in organizational contexts.”
Therese Grohnert
Associate Professor
Maastricht University School of Business & Economics
My leadership team grew more confident, connected and accountable.
"In a world of constant change, The Empathy Collective’s Resilient Change Leader™ Program gave my leadership team a strong, shared foundation in change management and empathy. The ResilientIQ™ diagnostic and Change Conversations workshop helped us see where empathy gaps were showing up and gave us practical tools and a common language to lead more openly through change. Through the Action Learning sessions, my team grew more confident, connected, and accountable, leaving us better prepared to lead change together."
Kathryn Bower DiTullio
Head of Customer Excellence Americas, MilliporeSigma
I left the experience energized and excited about empathy.
“Rebecca creates conversations that are both inspiring and deeply practical. Her thoughtful questions made it easy to reflect openly, and I left the experience energized and excited to implement empathy mapping at Clemco.”
Alex Brown
Manager Continuous Improvement, Clemco Industries
My leadership team grew more confident, connected and accountable.
"In a world of constant change, The Empathy Collective’s Resilient Change Leader™ Program gave my leadership team a strong, shared foundation in change management and empathy. The ResilientIQ™ diagnostic and Change Conversations workshop helped us see where empathy gaps were showing up and gave us practical tools and a common language to lead more openly through change. Through the Action Learning sessions, my team grew more confident, connected, and accountable, leaving us better prepared to lead change together."
Kathryn Bower DiTullio
Head of Customer Excellence Americas, MilliporeSigma
I left the experience energized and excited about empathy.
“Rebecca creates conversations that are both inspiring and deeply practical. Her thoughtful questions made it easy to reflect openly, and I left the experience energized and excited to implement empathy mapping at Clemco.”
Alex Brown
Manager Continuous Improvement, Clemco Industries
My leadership team grew more confident, connected and accountable.
"In a world of constant change, The Empathy Collective’s Resilient Change Leader™ Program gave my leadership team a strong, shared foundation in change management and empathy. The ResilientIQ™ diagnostic and Change Conversations workshop helped us see where empathy gaps were showing up and gave us practical tools and a common language to lead more openly through change. Through the Action Learning sessions, my team grew more confident, connected, and accountable, leaving us better prepared to lead change together."
Kathryn Bower DiTullio
Head of Customer Excellence Americas, MilliporeSigma
I left the experience energized and excited about empathy.
“Rebecca creates conversations that are both inspiring and deeply practical. Her thoughtful questions made it easy to reflect openly, and I left the experience energized and excited to implement empathy mapping at Clemco.”
Alex Brown
Manager Continuous Improvement, Clemco Industries
My leadership team grew more confident, connected and accountable.
"In a world of constant change, The Empathy Collective’s Resilient Change Leader™ Program gave my leadership team a strong, shared foundation in change management and empathy. The ResilientIQ™ diagnostic and Change Conversations workshop helped us see where empathy gaps were showing up and gave us practical tools and a common language to lead more openly through change. Through the Action Learning sessions, my team grew more confident, connected, and accountable, leaving us better prepared to lead change together."
Kathryn Bower DiTullio
Head of Customer Excellence Americas, MilliporeSigma
I left the experience energized and excited about empathy.
“Rebecca creates conversations that are both inspiring and deeply practical. Her thoughtful questions made it easy to reflect openly, and I left the experience energized and excited to implement empathy mapping at Clemco.”
Alex Brown
Manager Continuous Improvement, Clemco Industries
Our Three-Phase Approach
Our Three-Phase Approach
Our Three-Phase Approach
Phase
Phase
1
The ResilientIQ™ Diagnostic
The ResilientIQ™ Diagnostic
The ResilientIQ™ Diagnostic reveals what’s beneath the surface — the blind spots, hidden stress, and untapped strengths shaping your team’s response to change.
One of the most powerful insights is the empathy gap: the difference between how leaders think their people are coping and how those people actually feel. With this clarity, you stop guessing and start leading with precision, closing the empathy gap before it erodes trust and performance.
The ResilientIQ™ Diagnostic reveals what’s beneath the surface — the blind spots, hidden stress, and untapped strengths shaping your team’s response to change.
One of the most powerful insights is the empathy gap: the difference between how leaders think their people are coping and how those people actually feel. With this clarity, you stop guessing and start leading with precision, closing the empathy gap before it erodes trust and performance.
4 weeks
4 weeks
4 weeks
4 weeks
Phase
Phase
2
Change Conversations
Change Conversations
Instead of avoiding emotions or tough conversations, you’ll learn to navigate change with steadiness and purpose.
By listening, naming, and validating emotions, you create trust, clarity, and resilience that move your team forward with confidence.
Instead of avoiding emotions or tough conversations, you’ll learn to navigate change with steadiness and purpose.
By listening, naming, and validating emotions, you create trust, clarity, and resilience that move your team forward with confidence.
2 weeks
2 weeks
2 weeks
2 weeks
Phase
Phase
3
Action Learning
Action Learning
Through small-group peer coaching led by a certified facilitator, you’ll work on real workplace change challenges in a focused, supportive space.
By asking better questions, exploring diverse perspectives, and testing new approaches, you uncover practical insights and concrete actions you can bring back to your team. This phase builds confidence, reflection, and the ability to apply learning from Phase 2.
Through small-group peer coaching led by a certified facilitator, you’ll work on real workplace change challenges in a focused, supportive space.
By asking better questions, exploring diverse perspectives, and testing new approaches, you uncover practical insights and concrete actions you can bring back to your team. This phase builds confidence, reflection, and the ability to apply learning from Phase 2.
Ongoing
Ongoing
Ongoing
Ongoing
Ongoing
Ongoing
